Privacy Policy
Last updated: April 2025
1. Who We Are
PrintParty (“we”, “our”, “us”) operates the website printpartydesign.com, a digital products store selling SVGs, planners, fonts, and printable templates. We are based in South Africa and comply with the Protection of Personal Information Act (POPIA). You can contact us at hello@printpartydesign.com.
2. Information We Collect
We collect the following personal information:
- Account information — name, email address, and password (or Google OAuth token) when you register.
- Purchase information — billing name, email, and transaction details needed to process and fulfil your order.
- Usage data — pages visited, products viewed, and cart activity to improve your experience.
- Communications — emails you send us and any support correspondence.
We do not store payment card numbers. Card processing is handled entirely by our payment partners (Stripe, PayPal, PayFast) on their secure servers.
3. How We Use Your Information
- To process and deliver your digital product purchases.
- To send order confirmations and download links via email.
- To manage your account and subscription.
- To respond to support requests.
- To improve our website, products, and services.
- To send occasional marketing emails (only with your consent; you may unsubscribe at any time).
- To comply with legal obligations.
4. Third-Party Services
We share limited information with the following trusted third parties only as needed to operate our service:
- Stripe, PayPal, PayFast — payment processing.
- Resend — transactional email delivery.
- Google OAuth — optional sign-in via your Google account.
- Google Drive — optional product file storage.
- Pinterest — we may share product images and links on Pinterest to promote our catalogue.
We do not sell your personal information to any third party.
5. Cookies
We use cookies and similar technologies to keep you signed in, remember your cart, and understand how visitors use our site. You may disable cookies in your browser settings; however, some features (such as the shopping cart and account login) will not work without them.
6. Data Retention
We retain your personal information for as long as your account is active or as required to fulfil the purposes described in this policy. Order records are kept for a minimum of five years for legal and accounting purposes. You may request deletion of your account at any time (see Section 8).
7. Security
We implement industry-standard measures including HTTPS encryption, hashed passwords, and access controls to protect your data. No method of transmission over the internet is 100% secure, but we strive to use commercially acceptable means to protect your personal information.
8. Your Rights (POPIA)
Under the Protection of Personal Information Act you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your account and associated data.
- Object to the processing of your information for marketing purposes.
- Lodge a complaint with the Information Regulator of South Africa.
To exercise any of these rights, email us at hello@printpartydesign.com. We will respond within 30 days.
9. Children’s Privacy
Our service is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of the site after changes are posted constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your data, please contact us: